Privacy Policy of Remove Sprayfoam Limited, Trading as Expert Spray Foam Removal
Effective Date: 21st January 2024

Who We Are
Remove Sprayfoam Limited, trading as Expert Spray Foam Removal, is a company registered in England & Wales with the registration number 14557418. Our registered address is 47 Attwood Court, Burgess Springs, Chelmsford, England, CM1 1HR.

This Privacy Policy outlines how we handle the personal information collected when providing our services. Our lawful basis for processing data is primarily ‘consent.’ In specific cases, we may request your explicit consent for recording or sharing special category data or when using third parties.

Your privacy and the security of your personal information are of utmost importance to us.

What Personal Information We Collect
We collect personal information to:

Facilitate the provision of our services
Process applications
Communicate with you about our products or services
By providing your personal information, you consent to its use as described in this Privacy Policy.

Methods of Collection:

Requesting or obtaining a quote
Purchasing a product or service from us
Using our website
Contacting us via phone, text, post, or email
Types of Information Collected:

Contact Information: Name, address, phone number, and email
Electronic Data: Device IDs, IP addresses, cookie data, and location
We are transparent about why we need this information and how it will be used. Where sensitive personal information is concerned, we will always seek your explicit consent.

We may also collect personal information from third parties, such as details from complaints or information necessary to meet legal or regulatory obligations.

Legitimate Interests
We process your personal information under the basis of ‘legitimate interests’ if:

We have a genuine reason that does not harm your rights.
Examples include:

Responding to inquiries
Improving our services
Processing applications
Marketing
Conducting research
Meeting legal obligations
Data Retention
We will retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless further consent is provided for ongoing communication. Data used for marketing or statistical analysis will be encrypted and stored securely.

Sharing Your Information
We may share your personal information with:

Service providers who assist in delivering our services
Potential business buyers or partners
Third-party evaluators for financial products or services
Authorized individuals acting on your behalf
International Data Transfers
While we primarily operate within the United Kingdom, your data may be processed in other countries. When this occurs, we will ensure compliance with the GDPR and take measures to safeguard your information.

Your Rights
You have the right to:

Know what information we hold about you and the reasons for holding it
Request corrections to inaccuracies
Request erasure of your data (“right to be forgotten”)
Opt-out of marketing communications
Revoke previously given consent
For any questions or concerns about your personal data, you can contact us at:

Email: info@removesprayfoam.org
Post: The Data Controller, Remove Sprayfoam Limited, 47 Attwood Court, Burgess Springs, Chelmsford, England, CM1 1HR

Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Your rights under this policy will not be reduced without your explicit consent. Please review this document regularly, and we will notify you of significant changes.

This Privacy Policy reflects our commitment to transparency, security, and the proper handling of your personal data.